Has your company signed a contract with an external service provider to handle the administration and questions involved in an employee benefit plan? Often employers will name this provider as the fiduciary of their plan and is expected to act as its manager.
As an employer, just because you are not named as the fiduciary does not mean you cannot be held accountable as one. You are not shielded from liability regarding the decisions you make. For example, deciding on a benefit amount to be received is actually a function of a fiduciary. So be careful in all the decisions you make about the plan.